Shoulder Pain What is shoulder pain? Shoulder pain is pain that is felt in the shoulder area, at the top of the arm. It is a sign that the joints, muscles or other parts of the shoulder are injured, strained or not working properly. For more information about shoulder pain including, What is shoulder pain? What are the symptoms? What causes it? Should I see a doctor? What will happen to me? What can I do? Contact the Arthritis Helpline on 1800 011 041 to request your copy or download these resources for further reading: Shoulder Pain Medicines and arthritis Dealing with Pain Working with Your Healthcare Team Arthritis and Emotions